Appointments & Preparation FAQ
How can I book window cleaning without a form?
Begin with the postcode, property type, number of levels and the exterior glazing you want included. Photographs are useful when rear elevations or restricted approaches cannot be understood from the frontage.

How to start the booking
The booking team uses this information to separate routine window cleaning from roof glass, conservatory work, gutters or other services that need their own assessment.
Describe gates, balconies, extensions, basement areas, public footways and any limit on parking or equipment placement. These details influence both method and available appointment times.
Details that shape the quotation
A quotation should state the panes, included frames or sills, exclusions, price and access assumptions. Read that boundary before accepting a date.
If the property is managed, provide the authorised contact and any contractor registration rules. Homes should identify pets, locked routes and fragile items near the working area.
From enquiry to confirmed date
Changes requested after acceptance should be confirmed before the technician attends. This prevents extra glass from being treated as an informal addition.
On the appointment day, keep the agreed route available and ensure the contact can answer a practical access question if needed.
The booking is complete when scope, cost, access and timing are all recorded in one instruction.
Avoiding assumptions on arrival
Begin with the postcode, property type, number of levels and the exterior glazing you want included. Photographs are useful when rear elevations or restricted approaches cannot be understood from the frontage.
The booking team uses this information to separate routine window cleaning from roof glass, conservatory work, gutters or other services that need their own assessment.
Your pre-booking checklist
- Send the postcode and building type.
- Show every requested elevation.
- Explain access and parking restrictions.
- Approve the written scope before the date.

